Important Announcement! To celebrate Labor Day, S&P USA will have limited shipping and our offices will close at 2:00PM EST on Friday, August 30 and will remain closed Monday, September 2. Our offices will reopen and resume production on Tuesday, September 3, during regular business hours found here.

S&P USA Privacy Policy

Last Updated on May 16, 2019

At S&P USA Ventilation Systems, LLC and our subsidiaries ("us," "our" or "S&P USA") we prioritize the privacy of our visitors. This Privacy Policy ("Policy") contains information that explains how S&P USA collects, uses, and discloses information about YOU when accessing or using our website, mobile application, and other online services.

This Policy DOES NOT apply to personal information collected:

  • In person or through any other means, including other websites operated by us or any third-party including our affiliates and subsidiaries; Or,
  • Any third-party (including our affiliates and subsidiaries), application or content (including advertisements) that is linked to, accessible from or on this website.

Please read this Policy carefully to understand S&P USA policies and practices regarding your information and how we handle the data.

By using our website, you at this moment agree to our Policy and consent to its terms and conditions.

If S&P USA makes additional changes to the policies and practices listed on this site, we will notify you by revising the date located at the top of this Policy. Any alteration made to this Policy shall become effective upon posting the revised Policy to this site.

Use of the site after any alteration to the Policy constitutes your acceptance to the revised Policy in effect at the time of access. If you do not agree with any of our policies and practices, you have the right to stop using our websites.

Collection of Information

At S&P USA we collect the information you provide directly to us. For example, we collect your Personal Information when you create an account, fill out a form, apply for a job, make a purchase, communicate with us via third-party social media websites, or otherwise interact with us.

Automatically Collected Data

When YOU access/use our services or make any business transactions with S&P USA Ventilation Systems, LLC, we automatically collect your personal information, including:

  • Transactional Data: When making a purchase or return, we collect the necessary information about the transaction (e.g., product details, purchase price, date, and shipment/billing information).
  • Log and Usage Information: S&P USA follows a standard procedure of using log files to collect detailed information about your use when visiting our websites or using our services. The data collected by these log files includes the browser and operating system you use, Internet Service Provider (ISP), time and date of access, referring/exit pages, and possibly the number of clicks. The data we collect is not connected to any personally identifiable information. The purpose of the data is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
  • Device Information: S&P USA collects information about the computer or device you use to access our website(s) or service(s), internet protocol (IP) addresses, operating system and version, mobile network, and other personal information that identifies you as the user of the device or the person providing data to us.
  • Geo Location: Per your device permissions, we may collect information about the precise location of your device. You can stop the collection of specific location information at any time by changing the preferences on your device.
  • Cookies and Similar Tracking Technologies: S&P USA uses different technologies to collect data, including cookies and plug-ins. Cookies are small pieces of data stored in a file on your hard drive or device memory and help the website store personally identifiable information that can optimize the users' experience by customizing our site(s) based on the visitors' browser type and other identifiable data we acquire. Plug-ins are pieces of integrated software technology that users download to allow certain web-based functionality to operate. For more information about website cookies and how to disable them, see Cookie Usage below.

Information Collected from Outside Resources

S&P USA may obtain information from other resources and combine that with data we collect directly from YOU. For example, we might gather information about YOU from third-parties, including but not limited to identity verification services, credit bureaus, and other publicly available resources.

Data Retention

S&P USA will retain your Personal Information for as long as it is necessary for the purpose(s) for which we received it, or for other legitimate business purposes, including to meet our legal obligations, resolve disputes, and enforce our policies. We may retain records related to:

  • Invoices and Payments for 7-years;
  • Job applications and related documentation for 6 or more years; and
  • Customer profiles, surveys, and communications for 5-years.

Transferring Information to the United States and Other Countries

S&P USA Ventilation Systems, LLC is based in the United States, where we process and store information we receive through the services we offer. Our Sites are intended for users located in the United States and its territories, but if you use our websites from any country outside the United States, the various communications will necessarily result in the transference of information across international boundaries, and by visiting the site, you consent to these transfers as required or permitted by applicable laws. Therefore, S&P USA and our service providers may transfer your data to, store, or access it in jurisdictions that may not provide the same level of data protection as your home jurisdiction. S&P USA will take the necessary steps to ensure that your data receives an adequate level of security in the jurisdictions in which we process it.

Security

S&P USA takes commercially reasonable precautions to keep your personal information secure. However, S&P USA cannot guarantee the security of any information you disclose online, and you do so at your own risk.

Children's Privacy

Another part of our priority is adding protection for children while using the Internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their child's online activity.

S&P USA DOES NOT knowingly collect any Personal Identifiable Information from children under the age of 13 and S&P USA DOES NOT target our website to children under the age of 13. If you think your child provided us with this kind of information, we strongly encourage you to reach out to us IMMEDIATELY, and we will do our best to remove such information from our records PROMPTLY.

California Privacy Rights

California law permits California residents to request specific details about how their information is shared with third-parties for direct marketing purposes. If you are a California citizen and would like to make such a request, please contact us at marketing.jax@solerpalau.com.

Policies

Online Policies

This Privacy Policy ONLY applies to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in S&P USA Ventilation Systems, LLC. This policy DOES NOT apply to any information collected offline or via channels other than this website.

Third-Party Policies

S&P USA's Privacy Policy DOES NOT apply to other advertisers or websites. Thus, we are advising you to consult the respective policies of these third-party ad servers or ad networks for more information. It may include their practices and instructions on how to opt-out of specific options.

List of known Third-Party Privacy Policies as listed on their website:

For more information about website cookies and how to disable them, see Cookie Usage below.

Your Choices

Cookie Usage

Our site uses two types of cookies: (1) "analysis" cookies are used by third-party companies and us to quantify the number of users who employ our services; and (2) "persistent" cookies which remain on your device so our website can recognize you when you return.

At any time, you can allow, block, or delete cookies by going to your browser settings:

Any information obtained through these cookies is handled exclusively by S&P USA Ventilation Systems, LLC to improve the visitors' experience.

Social Media Sharing

The services S&P USA offers may contain social media sharing capabilities and other integrated tools (such as the YouTube "Subscribe" button or the Facebook "Like" button), which let you share actions you take on our service with other media entities and vice versa. The use of such features enables the sharing of personal information to the public, depending on the preferences established in the body that provides social sharing functionality.

A Resident of the European Economic Area

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update, or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

Data Subject Requests

You have the right to access the personal data we hold about you and to ask that your information be corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, specific processing. If you would like to exercise any of these rights, you may contact us as indicated below.

Questions or Complaints

If you have a concern about the processing of personal data that S&P USA is unable to resolve, you have the right to submit a complaint about the data privacy authority where you reside. For the contact information of your local Data Protection Authority, please click here.

Contact Us

If you have any questions about this Privacy Policy or require additional information, do not hesitate to contact us at marketing.jax@solerpalau.com.